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RMA Process and Requests

In order to return a product, please complete the form below. Once we receive this information and the return is approved, you will be issued a RMA number. The issued RMA will be valid for a period of 45 days. 

Please note:

  • We cannot issue warranties to out of warranty products.
  • It is AMETEK ROTRON's policy to repair or replace, not to give credit. If your customer buys another unit instead of waiting for our repair/replace decision he will now own two units.
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